Frequently Asked Questions
Frequently Asked Questions
Here are quick answers to common questions about sign-in, devices, backup, and account security.
Q. Why can't I sign in?
A. Please make sure your email code and password are correct.
Q. How does data import work?
A. It transfers chat data from another verified device to the current device.
Q. Where can I read policy documents?
A. You can open the Privacy Policy and Terms of Service pages.
Quick links